Becoming a Merchant

Welcome to Llama Marketplace! Whether you’re an experienced business owner or just starting, our platform provides a unique opportunity to reach new customers and grow your business by creating and selling events, experiences, and more. In this guide, we’ll walk you through the simple steps to become a merchant on our website.

Step 1: Sign Up for an Account

The first step to becoming a merchant is to create an account on our platform, here's how:

• On Our Website: Select the "Sign Up" button at the top right corner.
• Fill Out Your Information: Enter your name, email, and password. This will ensure you have access to all the tools and features designed specifically for sellers.
• Verify Your Email: Once you’ve completed the registration, you’ll receive a verification email. Click the link in the email to confirm your account.

Step 2: Set Up Your Merchant Profile

After creating your account, the next step is to set up your merchant profile. This is where you’ll showcase your business to potential customers.

• Upload a Profile Picture and Logo: A professional image and logo can help establish your brand identity on our platform.
• Create a Compelling Description: Write a detailed description of your business, highlighting your unique offerings and what sets you apart from the competition.
• Add Your Business Hours: Let customers know when you’re available by setting your business hours. This helps manage expectations and ensures customers know when they can expect a response from you.

Step 3: Onboard with Stripe Connect

To process payments securely and efficiently, we use Stripe Connect. Here’s how you can set it up:

• Connect Your Stripe Account: In your merchant dashboard, you’ll find an option to connect your Stripe account. If you don’t have one, you can create it during this process.
• Complete the Verification: Stripe requires certain information to verify your identity and business. This includes bank details, business registration documents, and personal identification.
• Set Up Payout Preferences: Choose how and when you want to receive payouts from your sales. Stripe offers flexible options to suit your business needs.

Step 4: Create and List Your Events

Now that your profile and payment setup are complete, it’s time to start listing your events or services:

• Go to the "Create Event" Section: In your merchant dashboard, navigate to the section where you can create new events.
• Fill Out Event Details: Provide all the necessary details, such as event name, date, time, location, and price. Don’t forget to add a captivating description and high-quality images to attract more customers.
• Set Availability: Manage the number of tickets or spots available for each event. You can also set start and end dates for ticket sales.
• Publish Your Event: Once everything is in place, hit the publish button. Your event will be live on our platform and visible to all users.

Step 5: Promote and Manage Your Events

To maximize your success on our platform, take advantage of our promotional tools:

• Apply Discounts and Offers: Run special promotions or offer discounts to attract more customers. You can easily set up these deals through your merchant dashboard.
• Monitor Sales and Performance: Track the performance of your events in real-time. Our dashboard provides insights into sales, customer feedback, and more.‍
• Engage with Customers: Respond to customer inquiries promptly and provide excellent service to build a strong reputation on our platform.

Step 6: Get Paid

After your events have taken place, you’ll receive your earnings based on the payout preferences you set up with Stripe.

• Payout Schedule: Depending on your settings, payouts can be processed daily, weekly, or on a custom schedule.
• Manage Refunds and Cancellations: In the event of a cancellation or refund, our platform will guide you through the process to ensure everything is handled smoothly.

Step 7: Grow Your Business

Congratulations! You’re now a merchant on our platform. But the journey doesn’t end here:

• Expand Your Offerings: Continuously update and expand your offerings to keep your customers engaged.
• Leverage Analytics: Use the analytics tools provided to understand customer behavior, refine your offerings, and improve your marketing strategies.
• Build Your Brand: Participate in our community, gather reviews, and build your brand presence to attract even more customers.

Conclusion

Becoming a merchant on our platform is a straightforward process designed to empower you to succeed. By following these steps, you’ll be well on your way to growing your business and reaching new customers. If you have any questions or need assistance, our support team is always here to help. Welcome aboard, and we look forward to seeing your business thrive!